Privacy Policy

1. Who We Are

HikariKode is a UK-based provider of IT solutions, offering services such as software development, cybersecurity, cloud infrastructure, and consultancy.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: info@hikarikode.uk
Address: Suite Ra01 195-197 Wood Street, London, United Kingdom, E17 3NU
Phone: 020 0581952

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Full name, job title, and company details

• Contact Data: Email address, phone number, postal address

• Technical Data: IP address, browser type, operating system, and usage data when using our website

• Business Data: Project requirements, service preferences, and communication history

• Financial Data: Payment information (only when necessary for invoicing purposes)

We do not collect special categories of personal data (e.g., health information, religious beliefs) unless explicitly required and legally justified.

3. How We Collect Your Data

We may collect data:

• When you fill out a contact form or request a quote

• When you email, call, or otherwise communicate with us

• When you use our website (via cookies or analytics tools)

• Through third-party referrals or partnerships (with your consent)

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide requested services

• To manage contracts, invoicing, and payments

• To send project updates and technical communications

• To improve our services, website, and user experience

• To comply with legal and regulatory obligations

We do not use your data for unsolicited marketing unless you have given us explicit consent.

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity – when processing is required to fulfil a service agreement

• Legitimate interests – where processing is necessary for our business interests and does not override your rights

• Legal obligation – when required by law (e.g., for tax or fraud prevention)

• Consent – when you explicitly agree to receive marketing or be part of a case study/testimonial

6. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data with trusted third parties, including:

• Service providers who support our business (e.g., hosting or billing platforms)

• Professional advisers (e.g., accountants or legal consultants)

• Regulatory authorities, when legally required

All third parties are required to maintain the confidentiality and security of your data and only process it under our instructions.

7. Data Storage and Security

We store personal data securely using industry-standard encryption and access control measures.

• Data is stored in the UK or EEA, or in countries with equivalent data protection safeguards.

• We regularly audit our systems to prevent unauthorised access, data loss, or misuse.

• Data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access a copy of your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Object to or restrict certain types of processing

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies and Analytics

We use cookies to enhance your experience and understand how visitors interact with our website.

You can manage or disable cookies via your browser settings. Please refer to our [Cookie Policy] (if applicable) for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated directly if required by law.